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HOME articles Advantages of VoIP A Comparison of Different VOIP Companies Internet phone call hardware Skype – Making Calls from your PC, for free! Internet phone calls – what may go wrong? Can spies eavesdrop on your phone calls over the Internet? Internet phone calls – brings people together What are Internet phone calls? Chatting with strangers – over the Internet Further Articles Wireless Articles: 10 Steps to Install a PCI Wireless Card 5 Reasons Why You Need a Wireless Network 5 Things You Must Do Before You Buy Any Wireless Equipment Ad-hoc or Access Point. Network Structures Explained Bluetooth - Personal Wireless Confused Yet - Wireless Jargon Connecting to a Wired Network - Wireless Access Points Could You Already Have Wireless and Not Realise It Create Always-On Networks with a Wireless Router Dealing with Security Threats - Wireless Encryption Fighting with Windows - Getting Wireless Set Up How Do Wireless Networks Work Ports and Cards - How to Tell What You Need RFID - Wireless Shopping Sharing an Internet Connection over a Wireless Network Sharing Your Files and Folders Wirelessly Taking it Long-Distance - Wireless Extension Points The Future of Wireless Wardriving and the Wireless Pirates What Else Can You Do Over a Wireless Network What is Wireless Networking What to Look For - Range, Speed and Standards Wireless Alphabet Soup - What's the Difference Anyway Wireless Everywhere - Talking Your Laptop for a Walk Wireless Troubleshooting - 5 Things to Try	News & Events- Case Studies- DialResults Customer Reports 500% Productivity Increase with Solution from DialResults and Alliance Systems DialResults provides predictive dialing software solutions to telemarketing companies. One such company, Lymcore, is an outbound service bureau for credit card companies. Lymcore agents contact potential customers and offer additional credit options. New Technology from DialResults is an open, highly-dependable, standards-based solution that is easily upgraded. To run this VoIP Windows-based predictive dialer for the Lymcore implementation, DialResults selected an open communication platform from Alliance Systems. "We chose Alliance Systems' I-Series server because of its reputation in the marketplace," said Richard Logan, office manager at DialResults. "Our installers tell us that there is no comparison between Alliance servers and other leading vendors. Plus, our systems worked so well together in the first implementation, we would never select any other company." Lymcore moved from manual dialing to a predictive dialing system for the same reasons most telemarketing companies make the change: increased productivity and efficiency. The DialResults/Alliance Systems solution increased Lymcore's productivity by more than 500 percent. Before the implementation, Lymcore agent's made approximately 100 sales a week. Today, they generate between 100 and 120 sales daily. Due to the call agents' impressive productivity, Lymcore asked DialResults to assist them in nearly doubling the predictive dialing solution to 150 workstations. Designed as a standards-based, highly scalable and flexible system, Alliance Systems' open communications platform easily accommodates Lymcore's growth. "Alliance's communication servers are readily scalable and capable of expanding and growing with Lymcore," Logan concluded. About the Author Richard Lo9gan has over 15 years in the call center industry Related Links: Is Skype Taking Over VoIP In North America?? NextWest NextMobility Delivers PBX Extension Features to Remote Cell Phones Anywhere Increase your web site conversion rates from 6% to 66%, in shopping carts and booking engines. ERP Remote Support: Microsoft Great Plains analysis pluses & minuses How VOIP can mask your businesses size and save you a Bundle? The REAL Benefits of VoIP How to Never Pay a Hotel Phone Bill Again How your business can save money with VoIP Conference Calling Evolved ....VoIP Phone Advantages & Drawbacks....